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Author Topic: failed to open configuration file?  (Read 5159 times)
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Adeeb
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« on: March 11, 2010, 11:22:23 am »

Hi, evry time when I start my ScanXL ST, or trying to loaded Dashboard that I downloaded from the web. I recieve this message,
Failed to open configuration file, what that mean and how can I fixed.

Thanks,
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stupid_productions
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« Reply #1 on: March 23, 2010, 05:57:14 pm »

Have you tried running the program as Administrator?
With Vista and even Windows 7 you may need to right click and select 'Run as Administrator' even when you're on the Admin account. It should work fine then.
Might have to do this as well as start a new config file. I've managed to get it working fine as a normal user on my Vista computer, but the Win7 netbook still needs to be told to run as Admin for some reason.
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Pierre@PPE
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« Reply #2 on: March 24, 2010, 09:50:43 am »

Adeeb, stupid_productions is correct. Running ScanXL as Administrator is the work around to get it working. We are looking into getting this fixed for a future release.

Thanks,
Pierre.
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Weston@PPE
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« Reply #3 on: April 07, 2010, 06:11:36 pm »

Adeeb, you should be able to select "New Configuration" and then "Save Configuration" from the File menu. That should stop the error message as long as you don't delete the configuration file from wherever you saved it.
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