Sign up for our newsletter! 
Home News Products Downloads Forum Distributors Store Contact Us
PPE User Forum
December 15, 2017, 06:13:19 pm *
Welcome, Guest. Please login or register.

Login with username, password and session length
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: DashCommand - Kiwi WIFI not working as advertised  (Read 3966 times)
0 Members and 1 Guest are viewing this topic.
scheesem
Newbie
*
Offline Offline

Posts: 1


View Profile
« on: March 04, 2011, 11:00:21 am »

I have been trying to get this issue resolved with "support" for 3 weeks now, and am loosing faith in Palmer's ability to adequately support this product.  I have attached my email string with Palmer at the bottom of this post, but in summary:

- DashCommand on iPhone 4 running iOS 4.0.1
- 1996 Toyota Land Cruiser with OBD-II Connector using J1850 VPW protocol
- Kiwi WIFI PLX Device

DashCommand is advertised as supporting the Kiwi, and working with all OBD-II connectors using the J1850 VPW protocol.  My techlog showed that the software sees the hardware (Kiwi), but was unable to make the OBD Connection.

Any suggestions?Huh

Email chain with support attached below:

To whom it may concern,

Per my email submitted over a week ago (attached below), please let me know how to either 1) get DashCommand to work with my vehicle or 2) apply for a refund.

Scott Cheeseman

On Feb 21, 2011, at 11:47 AM, Scott Cheeseman wrote:

Weston-

The pins on the OBD-II connector are consistent with the J1850 VPW: Pins 2,4,5 and 16.  I have not tried any other software besides DashCommand as I thought for $50, DC would do the trick.  Please let me know what my options are to either 1) get DC to work with my vehicle or 2) apply for a refund.

Thank you.

Scott C. Cheeseman

On Feb 15, 2011, at 10:59 AM, PPE Support wrote:

Hi Scott,

It looks like DashCommand and the Kiwi are both communicating fine, but
every protocol we try to connect to your vehicle with fails. Have you
tried any other software with this?

Also, can you tell me which pins are on the OBD-II connector? This article
here has some good pictures that number the pins for you:
https://www.scantool.net/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=3&nav=0

Let me know how this turns out.

Regards,
Weston

On Sat, February 12, 2011 11:52 am, Scott Cheeseman wrote:
Hello

I just purchases dashCommand off iTunes for $49 and am extremely
frustrated that it will not connect to my PLX Devices Kiwi Wifi as
advertised. As shown in the attached techlog, the software sees the
hardware, but is unable to make the OBD connection. I am driving a 1996
Toyota Land Cruiser  and have DC installed on my iPhone 4 running iOS
4.0.1

Thank you for your prompt reply.

DashCommand Techlog
Size: 0.046 MB
Date/Time: Feb 12 2011 10:45 AM

Sent from DashCommand v2.6.0 on my iPhone.




* techlog.tr (5.99 KB - downloaded 133 times.)
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.13 | SMF © 2006-2011, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.11 seconds with 20 queries.
Home | News | Products | Downloads | Forum | Distributors | Store | Contact Us
Copyright © 2013 Palmer Performance Engineering, Inc. All Rights Reserved.