Error on startup?

[mrocksvold]

Newb here.  Got the PCMSCAN sofware in order to monitor/datalog a Dodge Viper...in order to follow up with tuning via SCT.
Problem is I'm getting an error on startup of PCMSCAN.  In a nutshell, it says, "The software has experienced a problem and needs to be restarted.  If this problem continues to happen, please contact technical support [...] The application will now close."

I can still access, and even connect to the car, but something is still not right.  I am not able to monitor anything.  It read for trouble codes and even identified the 4 O2 sensors, but nothing else seems to work.  I have not configured a custom dash, but shouldn't I still be able to monitor other things like RPM, temps, etc...

First I'd like to get the error/problem figured out with software on startup.  Anyone seen this?

[Trevor@PPE]

What version of PCMSCAN are you using? Some of the older versions aren't the most cooperative. Could you also email support your license key so we can take a look at it and try it ourselves?

[mrocksvold]

It's PCMSCAN v2.4.12 (Build1572).  I just emailed my info to support.  Thanks for the excellent customer service you guys... I'm really looking forward to using the software.

[mrocksvold]

Upgraded to ScanXL and it works fine.   
Thanks for the help Trevor.